eSIM stands for embedded SIM card, which is a standardized digital SIM card technology. It enables you to activate and manage mobile plans without the need for a physical SIM card. eSIM significantly enhances network connectivity, providing users with enjoyable travel experiences. At PhoneSIM Store, you can choose the perfect eSIM package for your needs and have a wonderful time!
You can check if your device supports eSIM in two simple ways: Look through our list of eSIM-compatible devices . If you find your device model there, it means your device is eSIM-ready. If you want to use eSIM services on your phone, just dial "*#06#". If your phone screen shows "EID", it means your phone supports eSIM, so feel free to make your purchase with confidence.
PhoneSIM supports 4G LTE networks in 131 countries and regions, with partial support for 5G networks in some of them
You can purchase eSIM at any time, but please activate the eSIM service after arriving at your destination. Once successfully activated, the activation date becomes the start date of your plan. To avoid unnecessary financial loss, it's essential to activate eSIM only after reaching your destination. We recommend completing the purchase before reaching your destination. You will receive an email containing a QR code for activation. Upon arrival at your destination, you can activate the QR code and start using the eSIM service.
You can purchase an eSIM anytime you like. Please ensure that it is activated online within 30 days after the purchase is successful. (Once the order expires, the plan will be unavailable and non-refundable.) The activation date will serve as the start date of your plan. To prevent unnecessary financial losses, please activate your eSIM only after you arrive at your destination. We suggest you complete the purchase before you arrive. You will receive an email with an activation QR code. You can scan the QR code and start using the eSIM service once you arrive at your destination.
Absolutely, you have the option to purchase an eSIM data package prior to your arrival (please note: a successful purchase necessitates the activation of the data plan within 30 days, which will expire and become non-refundable). It is advisable to refrain from activating the eSIM service by enabling data roaming before your arrival. Instead, you can activate your eSIM once you reach your destination by scanning the QR code you received with your purchase, utilizing the free Wi-Fi network available at your local airport.
No, it won't. You'll need to manually scan the QR code in the email after reaching your destination to activate and use the eSIM data plan
Certainly, you can buy various eSIMs according to your travel requirements, without any quantity limitations.
Typically, within 5-15 minutes after completing the payment, you should receive an email containing the activation QR code. Therefore, please check your spam folder as well. If you still haven't received the email after 30 minutes, or if you accidentally entered the wrong email address during the purchase, please contact our customer service team. We'll be happy to assist you with any issues.
No, you cannot. Once the eSIM is successfully activated on one device, it cannot be used on another device. If you want to use the data plan of this eSIM on other devices simultaneously, you can achieve this through the hotspot feature for sharing data
It depends on your device. If your device supports dual SIM, then you can use two SIM cards simultaneously; otherwise, you cannot.
Unfortunately, once an eSIM is installed on a device, it cannot be transferred to another device. However, you can still use the device as a hotspot to connect other devices.
You can click on the order details on the order page to view data usage.
No, our eSIMs only work with local cellular networks, so you can only connect to the internet within the borders of your destination.
If you accidentally remove your eSIM, you can usually reinstall it up to 5 times with most mobile plans. But remember, a few plans may not allow you to reinstall the eSIM after deletion.
Unfortunately, we do not offer refunds because once eSIM is installed, it cannot be retrieved or resold. Therefore, please make sure to confirm whether your device supports eSIM before making a purchase.
Unfortunately, due to the nature of eSIM, orders cannot be canceled once purchased.